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I am still confused. Four couples went to OC this weekend for a relaxing time. I booked 3 rooms on the internet at the Oceanic Motel on the inlet. (we have our own place) I booked 3 individual rooms via the internet 30 days ago,. I used 2 credit cards to put down on the deposits. I got 3 separate confirmations via the internet. A day or 2 later, i get an email from the Oceanic telling me they only have 2 rooms...I immediatly call, and they see a cancellation. so YES i have 3 rooms. I dont hear anything else from them. Well,,the 3 couples get to the Oceanic Motel on Thursday evening at 66;00 to check in,,,only to be told, they have no rooms. "Joyce" the manager/owner, tells them that on Sunday September "Someone" called and cancelled the rooms. So there stand the couples who drove 4 hours to find they have no room. They insisted that no one called and cancelled, and Joyce says someone did..(no name given of course) PLUS, she only had 2 rooms reserved anyway. Well, they call me,(we were going down Thursday about 9;00 pm) and i call Joyce,,who has no memory of ever talking to me..at all... How does this happen??? I tell her they have confirmation papers..she says. she has no rooms... I had gotten the 3 rooms on the Ocean City website under Hotel Reservations as a "Hot Deal",, I think what happened, is Joyce gave the rooms away before the couples got there,,,possibly at a "higher rate" . So Joyce made a call and got 3 rooms at the Seabony on 28th street...which is NOT where these people wanted to stay...they wanted to be at the Inlet,,If they wanted to stay up 28th st. they would have gotten a hotel up there.. I feel as if they were treated badly, and it is "poor customer service " on the part of Oceanic. I do plan to go onto the website and give them a poor review, and send a letter to the Town of OC, and the Chamber of Commerce. I guess they dont really care how the customer feels, I am sure they know they will always have other customers...But it certainly left a sour taste in all of our mouths...and we will never stay there or refer it... Sorry it is so lenghty,,,I just had to vent, and see if this is "normal or typical" for OC??:(